Which Trending Technologies Will Affect the Future of Online Retail and Eco?
Whether you’re looking to create a personalized wardrobe for yourself or shop for a friend, you need to be aware of the latest trending technologies. Augmented reality (AR) and virtual reality (VR) are all transforming the way people interact with products and services. Voice-enabled search assistants are also taking over our lives. But which of these technologies will make the biggest impact on the future of online retail and eco?
(For KPI digital marketing, contact us today!)
Artificial intelligence (AI)
AI algorithms can automate business processes and deliver personalized recommendations to customers. Retailers have a large volume of customer transaction data and attribute data. With AI, they can augment this data with information from external sources. This information allows them to predict purchasing behavior and prevent fraud in real time. This paper examines how AI algorithms will affect the future of online retail and eco. The authors believe that AI will have a major impact on both eco-friendly and ethical business.
Augmented reality (AR)
AR technology will help improve the overall shopping experience and improve customer satisfaction, and will also benefit online retailers. Consumers don’t always feel comfortable purchasing products online, but AR can help solve this problem. For example, more than half of returned electronics aren’t defective – the problem is that many consumers don’t know how to use them correctly. Augmented reality technology can help brands present user manuals in an interactive, easy-to-understand way, which reduces the likelihood of costly returns.
Virtual reality (VR)
In a way, virtual reality technologies are already changing the world, as people are increasingly able to interact with others in virtual environments. It has a particular capacity to help consumers develop empathy and experience others’ lives by putting them in their shoes. In this way, consumers are able to shift their consumption patterns towards shared sustainability. However, this doesn’t necessarily mean that the world of online retail is doomed. In fact, the benefits of virtual reality are far greater than those of its predecessors.
Voice-enabled search assistants
If you’re an online retailer, you probably wonder how voice-enabled search assistants will change the way you shop. This technology can personalize the shopping experience, pulling up relevant recommendations based on individual preferences. Alexa and AmazonFresh can even suggest items based on a user’s diet. It’s not just an added convenience, though – voice assistants will also improve the way you handle customer service.
Blockchain technology
As consumers become more concerned about ethical sourcing, blockchain offers consumers the ability to track the origin of products from the farm to the shop. Blockchain can help companies track the origin of cotton and other materials and factories where products are made. Smart tags can also be used to track products from the cradle to the gate. Ultimately, this could make the entire supply chain more transparent and save consumers time, money and resources.